Zoom Recognized as a Gartner® Magic Quadrant™ Leader for UCaaS for the 7th Consecutive Year.
SINGAPORE, Aug 3, 2026. As enterprise communication requirements evolve, having a reliable, secure, and intelligent Unified Communications as a Service (UCaaS) infrastructure is vital for business success.
SiS is delighted to share that our key vendor partner, Zoom, has once again been named a Leader in the 2026 Gartner® Magic Quadrant™ for Unified Communications as a Service (UCaaS). This marks the 7th consecutive year Zoom has achieved Leader status in this report.
For our channel partners and enterprise customers across the region, this sustained recognition reinforces Zoom's commitment to continuous platform innovation, operational reliability, and exceptional user experience.
Driving AI-First Workplace Collaboration
Zoom's recognition as a Leader reflects its transformation from a video conferencing tool into a complete, AI-first collaboration workspace.
By embedding intelligent capabilities directly into the platform, Zoom helps organizations streamline workflows, automate administrative tasks, and enhance team productivity across several key areas:
- Integrated Workplace Platform: Seamless connection across Zoom Meetings, Zoom Phone, Zoom Team Chat, Zoom Whiteboard, and Zoom Contact Center.
- Agentic AI with ZoomMate: Intelligent AI features embedded across Zoom Workplace to automate routine tasks, extract insights, and boost operational efficiency.
- Productivity & Vertical Solutions: Enhanced document collaboration tools (Zoom Canvas, Slides, and Sheets) alongside tailored industry solutions for education, healthcare, and financial services.
A Proven Track Record of Leadership
Zoom's continued placement in the Leader quadrant highlights both its completeness of vision and strong ability to execute in the enterprise market:
- 7 Consecutive Years as a UCaaS Leader: Recognized continuously from 2020 through 2026.
- 6 Consecutive Years as a Meeting Solutions Leader: Recognized from 2016 through 2021 prior to market consolidation.
At SiS, we remain dedicated to helping our partner network deploy robust unified communications solutions that drive digital transformation and simplify modern workplace management.
Transform Your Unified Communications Today
Learn how Zoom's AI-powered platform can elevate collaboration and productivity across your business. To explore Zoom solutions, schedule a demo, or discuss partner opportunities, reach out to the SiS Zoom Team today.
